Reminders

In the iPhone and Android apps you can get a reminder about an event at 9am the day before: time to find the gold coin, wash the PE gear or sign the slip. You choose which events, so you only hear about the ones that matter to you. (The web version doesn't send reminders.)

If you've set reminders on several events on the same day, you get one notification that lists them ("3 things tomorrow: Bake Sale, Pyjama Day and Athletics Day") instead of one each. Tap a reminder to open its event, or a list to open your feed.

Set a reminder

Tap the bell on the event. Tap it again to turn the reminder off.

The first time, JuggleBoard explains reminders and your phone asks whether to allow notifications. Tap Allow: without it, reminders can't reach you. If you said no, turn notifications on for JuggleBoard in your phone's settings.

If notifications are off

When notifications are off for JuggleBoard, Events says Notifications are off in an orange strip at the top, which stays put while you scroll. Tap Turn on: your phone asks you, or opens JuggleBoard's notification settings if it won't ask again.

This happens after you reinstall the app or move to a new phone, because the phone forgets that you allowed notifications. Your reminders are still saved, but none reach you until notifications are back on, so while you have reminders waiting the strip stays. With none waiting, tap × to hide it.

Set a reminder after 9am the day before and it still comes, within the hour.

The bell disappears at 11pm the night before an event, when it's too late for a reminder.

When an event changes

If an event's date, time or place changes, your reminder moves with it, and the event shows Reminder updated for a short time. If an event is deleted or cancelled, its reminder is cancelled, and so are reminders for a school or centre you leave.

See your reminders

Open the ☰ menu and tap Upcoming reminders to see every reminder you've set. Each one says when it will go out. Ones that have been sent are at the top under Sent, with a tick and the time they went; the rest are under Coming up, soonest first. Sent reminders are removed automatically 2 days after their event. Tap the bin next to one to remove it sooner.